Migration Support
If you have an existing library of songs in another app or cloud storage (e.g., Google Drive), our support team can personally help you migrate your materials into Bandfix.
To get help, email the support team to start the process at support@bandfix.app.
Planning Center
To give our support team access to your Planning Center Services library:
- Open the Planning Center export tool.
- Select Authorize Planning Center, sign in, and choose the organization you want to export.
- Approve access, then select Download credentials file.
- Attach
planning-center-credentials.jsonto an email to support@bandfix.app.
The file contains access credentials and your organization identity. Share it only with Bandfix support. It does not contain the application's client secret. This step gives support access for migration; it does not download your songs.