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Account Recovery

Forgot Password?​

  1. Tap 'Log In' to open the login screen.
  2. Tap 'Forgot Password?' on the login screen.
  3. Enter your account email and tap 'Reset Password'.
  4. Follow the instructions sent to your email.

Forgot Username or Email?​

  1. Tap 'Log In' to open the login screen.
  2. Tap 'Forgot Username/Email?'.
  3. Your device's email app will open with a pre-addressed message to the support team.
  4. Explain your situation to get assistance.