Skip to main content

Why am I seeing "Session expired"?

If Bandfix has not been used for a while, the app may ask you to sign in again before restoring your session. This is a security step that helps protect your songs, setlists, and band data if someone else gets access to your device.

What to do​

  1. Tap Login and enter your password again.
  2. If you usually sign in with Google or another linked sign-in option, use that same button again.
  3. If you forgot your password, tap Forgot password? and follow the reset steps.

What this does NOT mean​

Seeing this message does not mean:

  • your subscription payment failed
  • your Pro features were removed
  • your songs, setlists, or account data were deleted

Your account is still there. Bandfix is only asking you to confirm that it is really you.

Still need help?​

If you still cannot sign in, please contact support@bandfix.app and we will help you recover access.